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If you want to be persuasive, DO NOT ignore your nonverbal communication

September 12, 2013 By Dr. Dan-o Leave a Comment

Hola Todos! I’ve said it more than once and I will say it 100 times more:  “less than 10% of total communication is actual words coming out of your mouth.”  If you want to be persuasive, do not neglect non-verbal communication. In an excellent post that I had to share, Julie Bawden Davis detailed “5 […]

Filed Under: Sales Force Management Tagged With: Non-Verbal Communication, persuasion

Some Nuggets on Professional Selling

September 6, 2013 By Dr. Dan-o Leave a Comment

Hola Todos! I am happy to say that I’m teaching Professional Selling again this fall semester so one would expect to see a few more selling nuggets over the next few months on DigNuggetville. To begin, everyone needs to be persuasive in some way, shape or form but perhaps sales people need to more consistently […]

Filed Under: Sales Force Management, Storytelling Tagged With: persuasion, Professional Selling

Body Language Can Kill Your Interview (or Sale)!

February 22, 2013 By Dr. Dan-o 2 Comments

Hola Todos! For those of you who have been tortured in one of my professional selling classes, you have heard me say, “less than 10% of total communication is actual words coming out of your mouth.”  In other words, your body language, your tone of voice, and your eye content are more important than the […]

Filed Under: Sales, Sales Force Management Tagged With: Non-Verbal Communication

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Who Is Dr. Dan-o?

Dr. Dan-o (AKA Daniel M. Ladik, Ph.D) is an Associate Professor of Marketing in the Stillman School of Business at Seton Hall University in northern NJ. His main teaching and research interests include marketing strategy, personal selling and sales management, servant leadership, and web 2.0/social media.
View Dr. Dan-o's profile on LinkedIn

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