Leadership – Language is Powerful!

Hola Todos!

In today’s Leadership nugget, Mr. Mike reminds us how powerful language can be.  I know it sounds funny, but the other day I got a fortune cookie with the following message:

“Only you can change your life. NO ONE can do it for you.”

While it’s easy to brush this off as “fortune cookie wisdom,” the language is very powerful.  I mean if Steve Jobs or Jack Welsh was quoted as saying this, it would be Tweeted all over the blogosphere.

Remember – the words you use at work and at home are powerful, have impact, and be just influential, as well as, devastating with those to hear them.

That’s something to think about today.

Best regards,

Dr. Dan-o

 

 

To:  The Great Leaders Who Have a Passion for Continuous Learning

An unknown author wrote:   “The language we use to communicate with one another is like a knife. In the hands of a careful and skilled surgeon, a knife can work to do great good. But in the hands of a careless or ignorant person, a knife can cause great harm.”  In the Purplefeather Company’s captivating YouTube video (click here) filmed in Royal Exchange Square in Glasgow, Scotland, we are given a beautiful reminder of the power of words.

The camera shows a man sitting quietly in the rain-drenched square with a small tin can to his side.  The sign behind the can reads: “I’m blind please help.”  As people pass by, there is an infrequent tinkle heard from the can.  A young woman approaches, passes by the man and then returns.  Standing in front of him she bends, grasps his sign and begins writing on it.  As she is doing this, the man touches her shoes as if to identify her.  She returns the sign to its place and walks away.  Now as people pass, the tinkle from the can is much more frequent and louder, and the man is busy collecting the coins from his can. After a while, the same young woman returns and stops in front on the man.  She looks into the can.  As she does this, his hands touch her shoes.  Recognizing her he looks up and says to her:  “What did you do with my sign?”  Gently touching his shoulder and kneeling, she says:  “I wrote the same… indifferent words.”  He says: “Thank you, love” as she leaves.  The camera returns us to the sign, which reads:  “It’s a beautiful day and I can’t see it.”  The scene fades and leaves the viewer a message:  “Change your words.  Change your world.”

While the content of the message on the sign remain unchanged, the words now have an emotional appeal – beyond the factual.  They now create a connection with people.   Great leaders recognize this distinction and its power.  Words need to be precise when communicating a shared understanding of goals, missions and strategies or establishing joint expectations around goals or activities.  There are other times when words need the power of emotional content: in communicating a vision, in coaching and mentoring people to grow, in moving people to tap into their innovative and creative abilities.

Use your magnificent power of words this week.  Let them inspire others to greatness, to fill them with excitement and passion so that they push their perceived boundaries.  Go beyond the casual statement of fact.  Let your words paint pictures of possibilities that can be achieved and dreams that can be realized.  Bring passion, excitement and hope to everyone you touch.  Heed the counsel of Robert Southey, English poet, with your words: “It is with words as with sunbeams, the more they are condensed, the deeper they burn.”

Have a beautiful day and an extraordinary week!!!

Mike

Contact Information:

Michael M. Reuter

Director, Center for Leadership Development

Stillman School of Business

Seton Hall University

Tel: (Office) 973.275.2528

Email: Michael.Reuter@shu.edu

 

Topic Talk Tuesday – The Boston Start-up Scene and Ramen Noodles?

Hola Todos!

Today’s Topic Talk is from Nick Holt (see link), recent Suffolk Business School graduate who has interned at Hector’s Marketing Solutions, Hollister Staffing, Mills & Co., Aloft Group, Strand Marketing/TZ Tee’s, and Mechanica Branding. Nick is going to talk about the Boston start-up scene and use a “ramen noodle” metaphor!

Nick, the floor is yours…

 
Hello everyone,

As any good networker would do, I have been getting into the startup scene of Boston for the past year. Recently, Scott Kirsner, a well-known Boston Globe writer covering the startup world, wrote an article titled, “Is Boston spawning too many startups, and starving growth companies for talent?” (link here).  The article created a firestorm in the Boston startup world and anybody who was anybody had an opinion about the article (i.e., there are developer/engineer shortages EVERYWHERE versus the opinion that startups require a different type of person and/or skillset because of the daily interactions with newer technology).

Personally, my take on Kirsner’s unpopular article was he had good reason to publish this piece seeing as a plethora of startups in the Boston and Cambridge area that I question whether [the startup] has the capability for growth or simply a person’s hobby-turned-business. Although, it was awesome to be right out of college and have this startup world surrounding you, too many startups are considered “ramen noodle” (click here for full explination of this metaphor) startups that have a neat idea but not a viable business plan, nor are in a position to hire.

Two noteworthy quotes:
1. “You can never have too many startups, but you can have too few shutdowns.”– Dharmesh Shah (Co-Founder of HubSpot, Inc). HubSpot has a $10,000 referral fee for awesome developers.

2. “TechStars? YCombinator? Just f*%$ing make something!”
Anthony Volodkin (CEO of HypeMachine) regarding the two BIG startup-funding firms.

Something to think about today….

Nick

Excellent Inbound vs. Outbound Marketing Infographic

Hola Todos!

I hope we had a wonderful holiday weekend.  According to Wikipedia (click here), Infographics are graphical and/or visual representations of information, data, or knowledge.  Believe it or not, we humans think visually.  Even if we just see words on a page, our brains often process a mental image of what that text proposes to represent.  Infographics help us process a lot of information quickly or complex information easier (e.g., weather maps or traffic signs).  Infographics are not new (think Egypt and hieroglyphs) but have grown exponentially in today’s social media-linked media culture.

There was an excellent infographic on Mashable (click here) depicting the differences between inbound marketing vs. outbound marketing.  Most notably, inbound (e.g., social media) is two-way and earned while traditional (TV or billboard ads) is one-way and mostly bought.  This infographic is well worth the 1 to 2 minutes it will take to process.

 

Best regards,

Dr. Dan-o

 

 

 

 

 

Happy Thanksgiving & The Thanksgiving “Sleep” Myth Debunked?

Hola Todos!

I hope we all have a fun, safe, and thankful (I have much to be thankful this year) Thanksgiving holiday.

The nugget for the day is tryptophan (pronounced trip-teh-fan); an amino acid found in turkey that gets converted in the brain to serotonin. Serotonin is a hormone that is responsible for increased wellbeing, happiness, relaxation, and sleep, hence the Thanksgiving “Turkey makes me sleepy” myth made famous in a Seinfeld episode where Jerry wanted his girlfriend to go to sleep so him, George, and Elaine could play with her collection of old toys.

The post below (click here), attempts to debunk this myth of tryptophan.

Enjoy!

Dr. Dan-o

 

 

 

 

 

 

Topic Talk Tuesday – A Glimpse into our Mobile Future

Hola Todos!

Today’s Topic Talk is from Chris Valley, Manager – Emerging Solutions at Deloitte Consulting.  I could not agree with Chris more here as the FUTURE will be mobile.  It’s been amazing to the watch the rapid evolution and adoption of mobile but more importantly, how mobile is disrupting industry after industry.

Chris, the floor is yours…

 

Microsoft recently released a video (click here) on how they envision technology helping people make better use of their time, focus their attention, and strengthen relationships while getting things done at work, home, and on the go. There were a number of remarkable concepts that are explored throughout the video- but I was most interested the aspects that related to how the general public will be using their mobile devices in the future.

Mobile has really blasted off within the last year and we have seen amazing innovations within both the hardware and software space. Mobile internet usage is expected to eclipse desktop usage within the next two years and ultimately mobile devices will replace our credit cards, house keys, remote controls, cameras and a variety of other products that we use in our daily lives.

I’ve captured time codes and highlighted two KEY topics (Mobile Life Management & Near Field Communications) that caught my attention and that I thought were worth discussing.

Mobile “Life Management” (.33 and 1:26 into the video)

A recent study by Ground Truth, a mobile measurement firm, revealed that approximately 60% of the time spent on the mobile Internet is spent on social networking sites and apps.
Within the video we see a man and a woman access their devices for information. I found that the interfaces were fascinating visual representations of a person’s “life information” on a very small screen. As people’s life’s become even more inundated with information we will need help with how we are able to prioritize and process communications from work, family, friends as well as all of the other content we consume on a daily basis.  I’m curious to see the innovative solutions for how all that information can be brought together so we don’t miss that important business meeting, a photo from a friend, or a great deal from a nearby store.

Near Field Communications (NFC) (:44 and 1:49 into the video)

Near-Field Communication (NFC) has been heavily promoted this past year as it relates to mobile commerce—but I’m even more interested in the capabilities tied to NFC as a personal identification  system. Our devices will become our keys to access data stored on the cloud, to board a flight, to access more information about products and to make purchases.

In the video we see a woman checking into her hotel room and a key appears on her device—allowing her to skip the entire check-in process.  Later on we see a gentleman using his mobile device to interact with subway billboard. The ad is “aware” of the consumer and able to interact with the user one-on-one. Ad agencies and marketers should be salivating at the possibilities here.

It’s a fascinating video and although at times it starts to look like Minority Report outtakes – there are some thought provoking ideas for where our mobile devices are headed—and maybe it inspired someone to come up with an idea for the next cool mobile app.

Something to think about today…

Best regards,

Chris Valley,
Manager – Emerging Solutions at Deloitte Consulting

The Information Tsunami on This Week in Social Media

Hola Todos!

I have a really, REALLY good video for you to watch that is FULL of nuggets.  Robert Tercek, host of one of my recommended video blogs “This Week in Social Media” (click here) did the keynote at Social Media Week titled “The Information Tsunami” (click here).

There is a strong build up to the 27 minute mark when the “Tsunami” metaphor kicks in, however, his version of Dr. Dan-o’s value creation/creative destruction begins at the 37 minute mark.  Mr. Tercek does an excellent job describing the four pillars of Social Media – Create, Discover, Consume, & Monetize – through the market leaders Apple, Google, Amazon, and Facebook.   Although I have heard most of the content Mr. Tercek presents, I have never seen it so elegantly organized in this way.

To be direct, this is a MUST WATCH and I will make it a requirement for both of my upcoming social media classes in the spring semester.

Enjoy!

Dr. Dan-o

 

 

 

 

 

 

Nugget Dictionary Keyword – “Drinking from a Fire hose”

Hola Todos!

Two editions in a row, the Nugget Dictionary Keyword is a phrase.  But don’t fret, it’s a good one. Our friends at urbandictionary.com define “drinking from a fire hose as:

“to be overwhelmed (with information, work, etc.); to do something intensely; to be inundated

I’m still drinking from the firehose, learning all about working in this new world that I find myself in.

Think about it for a second…could you actually get a drink from a fire hose? Well in a word, NO.  The water pressure is so strong that it could take your head off.  It is also very common to hear the phrase in terms of data.

Klout has access to Twitter’s fire hose of data to power its algorithm.

Put that fire house down after work today and have a great weekend.

Best regards,

Dr. Dan-o

 

 

 

 

Topic Talk Thursday – Google Analytics

Hola Todos!

Here’s something different folks – a VIDEO topic talk courtesy of Donato Dandreo, President/Founder of Compete Now (click here).  Donato’s Boston-based firm specializes in all aspects of web design, graphic design, and e-marketing strategies for small businesses.  In this video, Donato gives us multiple nuggets on the ins and outs of the Google Analytics tool (something I check a number of times a week).

Donato, the floor is yours……(click here).

Leadership – Dealing with Change

Hola Todos!

Mr. Mike has a great leadership post for us today reminding us how difficult change is for us humans.  As leaders, quite often we are the people within the organization who need to lead a change (of something).  In his post below, Mike provides us with a eight-step recipe we can use to lead change in our organizations.

Enjoy!

Dr. Dan-o

 

 

To: The Great Leaders Who Have a Passion for Continuous Learning

In a recent article, Philip Humbert, leadership coach, shares his thoughts on “A Master’s Recipe for Dealing with Change.”  He quotes Dr. Joyce Brothers, psychologist, who writes: “In each of us are places where we have never gone. Only by pressing the limits do you ever find them.”  Pressing the limits involves change which, given our beautiful human nature, sometimes is difficult.  To help great leaders go to a higher, more successful level in the change process, he suggests his eight-step recipe.

Step 1:  Acknowledge that change involves. . .change! Habits die hard. The brain has tried-and-true neural pathways that mostly serve us well and make life easier and efficient for us. That’s actually a very good thing! But when we try to change our habits (neural pathways), the brain resists. Take this normal resistance seriously, admit it exists, and use powerful strategies to install new habits. If we don’t do this first step, in the end, old habits will return.

Step 2:  Be PRECISE about the change you want. Generalities and hopes to “do better” won’t cut it. Decide exactly what you want, what it will look like, and how you will measure your progress. Skipping the few minutes it takes to do this step carefully and thoroughly is a setup for failure. Be precise! Define the exact change you want. Remember, clarity is power!

Step 3:  Lists the COSTS of not changing. What will it cost you over a lifetime to continue your old habit? Will you die younger? Will you be poorer or more frustrated or have less integrity? Again, do not skip this step! There are reasons (important, vital reasons) you want to change. Write them down.

Step 4:  List the ADVANTAGES of making the change you want. How will you (and your loved ones) benefit from this change? Will you be richer, stronger, live longer, be happier, or healthier? Will you be more fulfilled? Will you have greater integrity or achieve more in life? What are the real, tangible benefits from making this change? List them all!

Step 5:  DECIDE the change is worth it! Make the commitment. Design systems and strategies for success. Think it through and be very clear that the “new you” is going to happen, and quickly! Being “interested” or hopeful, or wishing for change is not enough. Assess the costs and advantages, then decide.

Step 6:  Be ACCOUNTABLE. Tell people about the change you are making and ask them to monitor your progress. Ask family and loved ones to be your cheerleaders. Report on your progress (and, if appropriate, on your failures) and use your support team to cheer you on. Get a coach! Fitness is easy if your best friend, a loved one, or your entire team is waiting for you at the gym! Be accountable!

Step 7:  CHART your progress. Post your weight on the refrigerator door. Post your monthly budget where the family can see it. Use graphs and pictures to mark your progress and get feedback from people who care about your success.

Step 8:  CELEBRATE! Too many people skip or forget this key step! As you hit your benchmarks or when you are convinced the new habit is successfully installed, have a family celebration! Mark your victories! Change is hard and when you’ve achieved it, you deserve a BIG reward, a victory celebration and a HAPPY DANCE! Do this. It will make everything easier.

Jean De La Fontaine, 17th century French poet, wrote: “Man is so made that when anything fires his soul, impossibilities vanish.” Fill your soul with fire and change the world.  And if there is any doubt that causes you to pause remember the caution of W. Edwards Deming, author, professor and father of the quality revolution: “It is not necessary to change. Survival is not mandatory.”  Choose wisely; choose well.

Have a beautiful day and an extraordinary week!!!

Mike

 

Contact Information:

Michael M. Reuter

Director, Center for Leadership Development

Stillman School of Business

Seton Hall University

Tel: (Office) 973.275.2528

Email: Michael.Reuter@shu.edu

 

Topic Talk Tuesday – Work is FUN because it’s your PASSION

Hola Todos!

Today’s Topic Talk is from Holly Rogers who is currently working at Nickelodeon in LA.  It’s a recurring theme here at DigNuggetville but it can NEVER be stressed enough – Passion – Passion – Passion (for instance, click here).  Ask yourself – is my work so interesting that I can’t sleep at night?  It’s so exciting I find myself talking about it with others very easily?  Do you enjoy going to work because WORK doesn’t seem like work?  Check out Holly’s “E True Hollywood Story” below.

Holly, the floor is yours…

 

Making it in a town where very few make it; this is my E true Hollywood Story.

In 2007 after graduating from Suffolk University with a bachelor’s degree in business, I did what every- other newly graduated does; moves to Hollywood to be a waitress. Well not really a waitress but an “actress” I soon realized I was no different than everyone else here. I was waiting tables and doing the norm for a “struggling actor” — headshots, agents, auditions, I learned very quickly that this is in fact a business. The stuff we see on TV is so far from the actual work. But honestly it wasn’t a creative outlet for me.  I remember one of the first auditions I ever went on, was for a fat Jessica Simpson (that was great for my ego) I began to wonder, really? Is this what I want to do with my life?

I knew if I wanted to do the Hollywood thing, I was going to be something bigger (no pun intended) than just Jessica Simpson’s fatter twin.  I began writing. I started with a 30 minute Pilot called “Have a little Patience” About a modern day- role reversal of “I love Lucy.”  It was terrible, a great learning experience, but just awful. I still cringe when I watch it.  My second project “Feathers” about 3 women in their mid- twenties, chasing their dreams; while working in a bar. And now a project that I actually think could be worthy, “Beantownies” about 3 childhood best friends from Boston, who have relocated to sunny Los Angeles.

After living here for four years, I’ve just begun to understand the way this place works. It’s the only place where hard work doesn’t always pay off.  Example– after ten years of writing and chasing this pipe dream, finally a script you wrote sells, and they make your movie (this is your baby) then it flops…  (Just because it flops doesn’t mean it’s bad.) Come on– Transformers made 300 million and a monkey could have written that script… BUT I can almost guarantee your phone will not be ringing off the hook.  This is why it’s called fifteen minutes of fame, because sometimes its gone way faster then it came. So I wonder why people do this. I ask myself this daily… Why do I want to be a sitcom writer? And this is what I have come up with—because it’s a really, really fun job.

Something to think about today…

Best regards,

Holly Rogers

Nickelodeon